Somebody to ring when it breaks
Security patches applied, uptime watched, and your content changed by someone who knows the site — without you having to remember any of it.
A website is not a thing you buy once. It's a thing that quietly rots if nobody touches it, and the rot is invisible until the day it isn't.
Three levels of cover
The difference is mostly how much of your time we take off your hands. Every plan patches and monitors; the higher ones include more hours and a faster answer.
Essential maintenance for peace of mind
- Security updates & patches
- Uptime monitoring
- 1 hour content updates/month
- Email support
- Additional hours at £75/hr
Active support for growing businesses
- Everything in Basic
- 3 hours content updates/month
- Priority support (24hr)
- Performance monitoring
- Additional hours at £65/hr
Comprehensive care for business-critical sites
- Everything in Standard
- 8 hours content updates/month
- Same-day support
- Monthly health report
- Quarterly strategy review
- Additional hours at £55/hr
What changes between the plans
| Basic | Standard | Premium | |
|---|---|---|---|
| Monthly cost | £49 | £99 | £199 |
| Security updates & patches | Included | Included | Included |
| Uptime monitoring | Included | Included | Included |
| Content updates | 1 hour/month | 3 hours/month | 8 hours/month |
| Priority support | — | Included | Included |
| Performance monitoring | — | Included | Included |
| Monthly health report | — | — | Included |
| Quarterly strategy review | — | — | Included |
| Additional hours | £75/hour | £65/hour | £55/hour |
Prices exclude VAT. Work beyond your plan's included hours is billed at the rate shown and quoted in advance — you'll never get a surprise invoice for something you didn't agree to.
On every plan
Need the hosting as well?
Support looks after the site; hosting looks after the server it runs on. Most people want both, and they're priced separately so you can take one without the other.
See hosting plansTell us what you need
Tell us what the site is and how often it changes. That's usually enough to say which plan fits.